Return Policy

Effective Date: 25th April 2024

Thank you for shopping at Arbia Funki. We are committed to ensuring your satisfaction with every purchase.

Return Window: 7 Days after Shipping

Eligibility Criteria for Returns:

To be eligible for a return, your item must meet the following criteria:

Unused Condition: The item must be unused, unworn, unwashed, and in the same condition that you received it.
Original Packaging: It must be returned in its original packaging, including any tags, labels, or accessories.
Receipt or Proof of Purchase: You must provide a receipt or proof of purchase for the item.
Initiating a Return:

If you wish to return an item, please follow these steps:

Contact Us: Reach out to our customer service team within 7 days of receiving your order to initiate the return process. You can contact us via email at [insert email address] or by phone at [insert phone number].
Provide Information: Please provide your order number, the item(s) you wish to return, and the reason for the return.
Wait for Authorization: Once your return request is received, our team will review it and provide you with further instructions, including the return shipping address, if applicable.

Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item(s). Arbia Funki is not responsible for any items lost or damaged during the return shipping process.

Refund Process:

Upon receiving your returned item(s) and verifying that they meet our return criteria, we will process your refund. Refunds will be issued to the original method of payment used for the purchase. Please note that shipping costs are non-refundable.

Processing Time:

Refunds will be processed within [insert number of days] of receiving your returned item(s). However, the time it takes for the refund to reflect in your account may vary depending on your financial institution.

Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item(s) on our website.

Contact Us:

If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact us. Our customer service team is here to help.

Email: info@arbiafunki.com
Phone: +1 771-899-7199
Operating Hours: 24X7